Accessibility Policies

The College of Physiotherapists of Manitoba recognizes the dignity and value of every person and strives to meet the needs of people with disabilities when providing service.

To achieve this goal, the College of Physiotherapists of Manitoba (“The College”) ensures all staff are trained to receive and appropriately address any accommodation request concerning registration, complaints, quality assurance, practice issues or any other service provided by the College.

Information and Communications

The College will communicate with people with disabilities in ways that take into account their disability.

The College website is a key channel of communication between the College, members, and the public. The College will endeavour to provide documents in alternate formats upon user request and maintain a simple typeface that is easy and large enough to read and where possible allow the user to increase the font size to suit their needs.

Assistive Devices

The College is committed to serving people with disabilities who use assistive devices to obtain, use or access College services. When the need arises, the College will ensure that staff are trained and familiar with assistive devices that may be used by people with disabilities while accessing our services.

Use of Service Animals and Support Persons

The College welcomes people with disabilities who are accompanied by a service animal or support person on the parts of our premises that are open to the public. If a service animal or a support person is excluded from such places by law, alternative arrangements will be made to accommodate the customer’s needs.

Staff Training

Staff members at the College have received training on how to communicate effectively and meet the needs of people with various disabilities. Subsequent training will be provided as part of the orientation of newly hired staff. Such training will be provided in-person, on-line, or through any other effective means.

Employment

When requested, persons with disabilities will be accommodated during recruitment, assessment and hiring processes. If the need arises, the College will provide customized workplace emergency information to employees who have disabilities.

Notice of Temporary Disruption

The College will provide members and the public with notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities (such as elevators). This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available.

The notice will be placed at the College’s public entrance. If the service disruption is anticipated to last more than 24 hours it will be included on the College’s general telephone message and posted on the College’s website.

Customer Service Policy

The College of Physiotherapists of Manitoba is committed to complying with The Accessible Employment Standard Regulation under The Accessibility for Manitobans Act. Our policies, practices and measures reflect the principles of dignity, independence, integration, and equal opportunity for people with disabilities. 

We aim to remove barriers in our workplace. If a barrier cannot be removed, we seek to provide reasonable accommodations to affected employees. The Accessible Employment policy statements, organizational practices and measures are intended to meet the requirements of Manitoba’s Accessibility Standard for Employment.  This policy applies to all employees, volunteers and management of the College and are intended to benefit the full range of persons with disabilities.

Whether an individual has a disability or not, all persons are treated with courtesy and respect when they interact with the College.

Accessible Employment Policy